Returns & Exchanges
At Augustine, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our dedicated team is here to ensure your shopping experience remains effortless.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully place the items with all original tags attached into the reusable shipping bag or a sturdy box, ensuring you include the printed packing slip.
Drop Off Your Item
Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing